The CLIENT, including all participants in his/her group, is the person who contracts services with SOMOS AVENTURA SL filling in the reservation form, accepting and declaring to be informed about:
1.- The CLIENT must share among the all the participants of the group, the whole information here contained, as well as the cancellation policy, information about the activity, conditions, etc.
2.- The CLIENT, by the mere fact of booking an activity, assumes that, due to the characteristics of these activities, they cannot be exempt from a certain risk. In the same way, he declares that he/she has the psychophysical conditions necessary for the practice of the activities in which they are enrolled, not being under the influence of relaxing substances, exciting or hallucinogenic during such activities.
3.- I declare that I have received information and indications on the prevention and containment measures of COVID-19 and not suffering any symptoms or suspicions in reference to it, neither now or in the 15 days prior to the activity. Also, I am aware of and voluntarily assume the risk of infection of COVID-19 involved in carrying out any activity in group.
4.- I will warn about any previous surgeries, allergies, illnesses, medication, pregnancy, problems of hearing, diabetes, etc., both, at the time of booking and also to the guides at the beginning of the activity.
5.- I declare that I know the information, characteristics, requirements and risks of the activity booked, including itineraries, personal equipment and requirements and the necessary collective information, as well as information regarding insurance and its coverage. I consider this activity to be appropriate to my personal and phisical characteristics (for example, knowing how to swim, not being overweighed in the case of water activities).
6.- The client will pay attention to the indications prior to the activity provided by the organization. Very especially with regard to standards, protective equipment and safety. I will obey all the SOMOS AVENTURA guides’ instructions, as the most important tool to end the activity in the safest way.
7.- The CLIENT must arrive 30 minutes before the starting time at the meeting point indicated in the confirmation of the reservation. The time marked on it, is the time the guide and the group will leave the meeting point, so if you are not there at that time, you will lose all rights to enjoy the contracted service.
8.- The technical material provided by the company, must be used under the instructions of the instructor with the best diligence possible. The destruction, loss or breakage of the material, due to a CUSTOMER’s bad use, will suppose to the CUSTOMER the obligation to pay to SOMOS AVENTURA the value assigned to it or to the damage caused.
9.- The CLIENT will deeply respect the natural environment where the activity is developed, intensifying this care in
protected natural areas. The natural environment must keep as clean as before the adventure.
10.- I authorize the capture of my personal image in photographs and videos for commercial use and so that they can provide me a copy for my personal use.
11.- SOMOS AVENTURA’ guide/instructor will have capacity enough to determine if any participant is not in the physical, mental or behavioural condition required for the safe development of activity, and may prevent him from participating. In such a case, such expulsion shall not entitle the person concerned to claim any refund.